Q
How long will I have to wait for my payment to arrive?

We usually aim to pay sellers for their items within 48 hrs of checking the item/s. However, this is just a guide, and payments may take up to 5 working days to show in your account.

Q
How much will I have to pay for pick up and postage?

We offer our customers a courier pick up and return absolutely free

Q
Can I track my item delivery?

Once your item has been picked up, we will provide a confirmation email which will include a tracking number. You can then use the link below to track your package with the courier.

Q
How can I cancel / change my mind?

If you need to make any changes to your trade in agreement after your item has been sent in, but before you receive payment, please give us a call on 01273 201349 and we will do our best to accommodate you.